Terms of Service

(1) These Terms of Service apply to all agreements between Ravion Strategies LLC, 8206 Louisiana Blvd NE, Suite A, Albuquerque, NM 87113, USA (“Provider,” “we”) and its customers (“Customer”) for the services offered at filled.studio and angebot.filled.studio.

(2) Our services are offered exclusively to businesses (e.g., beauty, nail, lash, brow, and hair studios and med spas), not to consumers.

(3) Any conflicting terms proposed by the Customer are rejected unless we expressly agree to them in writing.

(1) We provide and maintain an all-in-one digital system for beauty studios and med spas. The exact scope depends on the package booked and may include: a custom-built website, online booking, automations (e.g., missed-call text-back, appointment reminders, review and reactivation messages), Google Business Profile optimization, local search basics, ad-tracking setup, and a central message inbox.

(2) We perform our services with professional care. Unless expressly agreed otherwise, these are services, not a guaranteed result. We do not owe or guarantee any specific business outcome (e.g., a particular number of appointments, inquiries, reviews, or revenue).

(3) For certain components we rely on third-party services (e.g., hosting, email delivery, messaging, booking, and advertising platforms). Their availability and terms are outside our control.

The presentation on the website is not a binding offer. An agreement is formed when we accept the Customer’s order (e.g., after the intro call, by order, email, or confirmation).

(1) The prices agreed at the time of booking apply. The all-in-one system is available as a monthly service starting at $297 per month. Applicable taxes are added where required.

(2) The monthly fee is payable in advance when due. If the Customer is in default of payment, we may temporarily suspend the services after prior notice.

(1) The agreement runs for an indefinite term and — unless a fixed term is expressly agreed — may be canceled monthly.

(2) Cancellation must be in writing (e.g., email). The right to terminate for good cause remains unaffected.

The Customer provides us, in good time, with all information, content, and access (e.g., to Google, Meta, and booking accounts) needed to perform the services, and confirms that the content provided is free of third-party rights and does not violate applicable law. Delays caused by missing cooperation are not our responsibility.

For the work created for the Customer (in particular the website), we grant the Customer a simple, non-transferable right of use for the term of the agreement. Third-party software, libraries, and platforms remain subject to their respective providers’ terms.

We strive for high availability of the systems provided but do not owe uninterrupted availability. Maintenance and third-party outages may lead to temporary limitations.

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including lost profits or missed business outcomes. Nothing in these terms limits liability that cannot be limited under applicable law.

Information about how we process personal data is in our Privacy Policy. Where we process personal data on the Customer’s behalf, the parties will enter into a separate data processing agreement.

(1) These terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-law rules.

(2) If any provision is invalid, the remaining provisions remain in effect.

This version is a placeholder pending legal review.